TriStar StoneCrest
September 30, 2020

HUSH Help Us Support Healing. Quiet Hours: 10:00pm - 6:00am, 1:30pm - 3:30pm

Smyrna, TN –TriStar StoneCrest has undertaken a new initiative called HUSH (Help Us Support Healing) to improve the healing process for all patients by reducing any extraneous noise in an effort to allow patients to rest and heal.  TriStar StoneCrest understands that sleep is vital for maintaining health and healing, and is essential for a quality hospital experience.

The “HUSH” campaign came about in part during a discussion from the hospital’s Nursing Leadership Council. “Our nurses really wanted all our patients to have a great experience where they have the full opportunity to heal their minds, body, and spirit,” said Amy Cason, chief nursing officer at TriStar StoneCrest Medical Center. “Keeping any hospital quiet is difficult with all the necessary machines and conversations that need to happen, to allow our providers, nurses, and staff to do their jobs and keep patients safe.” Cason explained.

“HUSH” addresses hospital noise that is familiar to anyone who has been admitted as a patient or stayed overnight as a visitor. Patients sleep about 80 minutes less each night in the hospital than they typically do at home, in large part because of noise and awakenings by staff, according to a recent study in the Journal of the American Medical Association Internal Medicine.

To reduce noise within patient areas, StoneCrest’s “HUSH” initiative establishes hospital quiet hours that run from 1:30 p.m. to 3:30 pm and from 10:00 p.m. to 6:00 a.m. As this period begins, an overhead announcement notifies everyone that patients may be trying to sleep, cuing all individuals to keep voices low and minimize disruption. Hospital colleagues also follow special protocols before and during quiet hours, dimming lights, silencing phones, closing patients’ doors when appropriate, and lowering the volume of televisions. TriStar StoneCrest has even updated squeaky carts and reduced noise from certain machines. Staff will also offer amenities such as eye masks and earplugs to offer additional support to those patients that need alternative assistance to promote sleep.

Colleagues at TriStar StoneCrest are bundling care to reduce sleep interruptions as much as possible, like moving lab draws and taking patient’s vitals together or at a different time.  The goal of bundling care ensures that patients can receive more sleep. “We do not want to wake up our patients if there is no clinical reason to do so,” says Michelle Zimmerman, RN, director of the medical surgical unit. Rest is critical to healing of our patients. We want to create an environment with “HUSH” that offers interventions to promote rest and recovery.”

TriStar StoneCrest Medical Center realizes the important need for sleep and the essential impact for good health and healing. By implementing “HUSH” initiatives and protocols within the facility, TriStar StoneCrest is creating an environment that offers the full spectrum of care, from intense interventions to the peace and rest that aids recovery. To learn more about HUSH, go to