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See below for specific information regarding a TriStar Health location in your area.

The Children's Hospital at TriStar Centennial

Visitor policy

  • Patients will be limited to only one visitor* at a time.
  • Visiting hours are from 6:00am – 8:00pm, but pediatric patients may have an overnight visitor.
  • No visitors under the age of 12.

*Circumstances may allow for specific exceptions to the criteria above

  • All patients and visitors will be screened upon entry, required to wear a mask and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
  • Please utilize alternative methods of communication if possible for extended family and friends.

TriStar Centennial

Visitor policy

  • Visiting hours are from 6:00am - 8:00pm
  • Inpatients can have one dedicated visitor for the duration of their stay.
  • Emergency room patients can have one visitor.
  • Pediatric patients can have one adult visitor.
  • OB patients will be allowed one visitor and a pre-approved doula during labor and birth.

Circumstances may allow for specific exceptions to the criteria above

TriStar Centennial Women's Hospital

Visitor policy

To reduce the spread of respiratory illnesses, we are taking the following precautions to protect our patients and you:

  • Patients will be limited to only one dedicated visitor in the Women’s Hospital.
  • Laboring patients can one dedicated visitor for their entire stay and a certified doula for the duration of their labor and birth.
  • No visitors under the age of 12.
  • Emergency room patients can have one visitor.
  • Laboring patients can also have a certified doula for the duration of their labor and birth.

Circumstances may allow for specific exceptions to the criteria above

  • All patients and visitors will be screened upon entry, required to wear a mask and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
  • Please utilize alternative methods of communication with patients as much as possible.

TriStar Hendersonville Medical Center

Visitor policy

As the spread of COVID-19 continues to fluctuate, so do our facility’s visitation policies.

Please note that any patients who are being evaluated for COVID-19 or have tested positive for COVID-19 will not be permitted to have visitors at any time.

  • In the Critical Care Unit, no visitors are permitted at this time.
  • Emergency Room and Outpatient Surgery and Procedures patients may have one dedicated visitor during their stay.
  • In our Medical/Surgical Inpatient Units, one visitor is permitted per patient from 2:00pm to 5:00pm each day.
  • In The Birth Center, one birth partner may stay with a labor & delivery patient, and in the NICU, both parents may visit their baby.

Where visitors are permitted, facemasks must be worn at all times.

Again, these policies are subject to frequent change and will fluctuate in response to the spread of COVID-19.

Please feel free to ask about current visitation restrictions. We appreciate your understanding and assistance in maintaining the safety of our patients, our employees and our community.

TriStar Horizon Medical Center

COVID-19 and pregnancy

  • We currently do not offer doula services

TriStar Mt. Juliet ER

Visitor policy

TriStar Mt. Juliet ER currently has a 'No Visitation' policy in effect. There are a few exceptions and allowances to the policy, including:

  • Outpatient Surgery or Outpatient Testing: 1 caregiver
  • Further exceptions will be considered on a case by case basis.

Greeters will be screening at the designated entrances with a list of basic questions to help ensure that individuals who might spread the virus get the care they need while not exposing patients, staff and other guests.

During this time, visitors may want to consider alternative communication options, if available, such as phone, FaceTime, text or email.

Thank you for your help in maintaining a safe environment for our patients, colleagues and community.

TriStar StoneCrest Medical Center

Inpatient visitor policy:

  • Monday – Sunday: 6:00 am – 8:00 pm all inpatients are allowed one designated visitor.
    • Inpatients will be limited to only one visitor* at a time during the visitor hours listed above.
    • Visitors must be at least 12 years old.
    • Each visitor will be screened, receive an armband and mask. Visitors may wear their own mask.
    • Masks are to be worn by visitors at all times.

*Exceptions are:

  • One designated visitor will be allowed for maternity patients and those who are having spine surgery or joint replacement. The designated visitors are encouraged to stay for the entire visit.
  • Outpatient surgical patients may have one visitor. Imaging patients are not allowed to have a visitor present during their visit.
  • Visitors are not permitted in rooms with patients who are PUIs or COVID positive.

Considerations will be made based on situational circumstances

Emergency room visitation policy:

  • Emergency room patients are allowed one designated visitor 24 hours a day. The ER designated visitor will wear an identifiable visitor armband and may not "switch out" with another person.

Additional visitor information:

  • All patients and visitors will be screened upon entry with a list of questions, required to wear a mask, and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
  • During this time, visitors may want to consider alternative communication options, if available, such as phone, FaceTime, text, or email.

COVID-19 and pregnancy:

  • We currently do not offer doula services.

Thank you for your help in maintaining a safe environment for our patients, colleagues, and community.

TriStar Summit Medical Center

Visitor policy

  • TriStar Summit Medical Center inpatients are allowed one designated visitor for the entirety of the patient's stay. Visiting hours are Monday - Sunday 6:00 am – 9:00 pm.
    • Currently the ER one designated visitor will be screened and wear an identifiable visitor armband.
    • The designated visitor will not be allowed to “switch out” with another person during the patient's stay. Each visitor will be screened, receive an armband and mask. Visitors may wear their own mask.
    • Masks are to be worn by visitors at all times.
    • All visitors must be at least 12 years old.
    • Visitors are not permitted in rooms with patients who are PUIs or COVID positive.

*Exceptions are:

  • One designated visitor will be allowed for maternity patients. The designated visitors are encouraged to stay for the entire visit.
  • Outpatient surgical patients may have one visitor. Imaging patients are allowed to have one visitor present during their visit.
  • Visitors are not permitted in rooms with patients who are PUIs or COVID positive.

Considerations will be made based on situational circumstances