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See below for specific information regarding a TriStar Health location in your area.

The Children's Hospital at TriStar Centennial

Visitor policy

  • Patients will be limited to only one visitor* at a time.
  • Visiting hours are from 6:00am – 8:00pm, but pediatric patients may have an overnight visitor.
  • No visitors under the age of 12.

*Circumstances may allow for specific exceptions to the criteria above

  • All patients and visitors will be screened upon entry, required to wear a mask and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
  • Please utilize alternative methods of communication if possible for extended family and friends.

TriStar Centennial

Visitor policy

  • Visiting hours are from 6:00am - 8:00pm
  • Inpatients can have one dedicated visitor for the duration of their stay.
  • Emergency room patients can have one visitor.
  • Pediatric patients can have two adult visitors.
  • OB patients will be allowed two visitors and a pre–approved doula during labor and birth.

Circumstances may allow for specific exceptions to the criteria above

TriStar Centennial Women's Hospital

Visitor policy

To reduce the spread of respiratory illnesses, we are taking the following precautions to protect our patients and you:

  • Patients will be limited to two visitors in the Women's Hospital.
  • Laboring patients may have two visitors for their entire stay and a certified doula for the duration of their labor and delivery.
  • No visitors under the age of 12.
  • Emergency room patients can have one visitor.
  • Laboring patients can also have a certified doula for the duration of their labor and birth.

Circumstances may allow for specific exceptions to the criteria above

  • All patients and visitors will be screened upon entry, required to wear a mask and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.
  • Please utilize alternative methods of communication with patients as much as possible.

TriStar Greenview Regional Hospital

  • Patients are permitted one visitor in the building at a time. We encourage visitors to coordinate their visits with each other to prevent large groups from gathering in the cafeteria, lobbies, waiting rooms or other areas.
  • Patients who are high-risk, are in isolation, or who are admitted for a respiratory illness and under observation for or test positive for COVID-19 are not permitted visitors. However, we encourage virtual visitation.*
  • No visitors under the age of 12.*
  • Pediatric patients may have two adult visitors.
  • All visitors will acknowledge the posted screening criteria upon entry and are required to wear a mask at all times, including when inside the patient room.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.*
  • Please utilize alternative methods of communication with patients as much as possible.

*Circumstances may allow for specific exceptions to the criteria above. Please contact the house supervisor if accommodations need to be considered.

TriStar Hendersonville Medical Center

Visitor policy

As the spread of COVID-19 continues to fluctuate, so do our facility’s visitation policies.

Please note that any patients who are being evaluated for COVID-19 or have tested positive for COVID-19 will not be permitted to have visitors at any time.

  • NO VISITORS* are permitted in the following units:
    • Critical Care
    • Medical/Surgical - 2West
    • Medical/Surgical - Third Floor
  • ONE VISITOR* is permitted for Outpatient Services
  • Emergency Room - ONE DESIGNATED VISITOR is permitted per patient
  • The Birth Center - ONE laboring partner may stay with the patient. In the NICU, both parents may visit their newborn
  • Where visitors are permitted, facemasks must be worn at all times.

* Circumstances may allow for specific exceptions

Again, these policies are subject to frequent change and will fluctuate in response to the spread of COVID-19.

Please feel free to ask about current visitation restrictions. We appreciate your understanding and assistance in maintaining the safety of our patients, our employees and our community.

Updated 08/17/2021

TriStar Horizon Medical Center

Inpatient visitor policy:

Due to the increase in COVID-19 hospitalizations, we will not permit inpatient visitors.

*Exceptions are:

  • One (1) dedicated birthing or care partner will be allowed for our expectant mothers.
  • One (1) designated visitor for Emergency room patients
  • One (1) dedicated parent or caregiver for pediatric patients.
  • One (1) dedicated caregiver for outpatient surgery and/or testing.
  • One (1) visitor for hospice or end of life patient
  • Visitors are not permitted in rooms with patients who are PUIs or COVID positive.
  • Further exceptions will be considered on a case by case basis.
  • Considerations will be made based on situational circumstances

Additional visitor information:

  • All patients and visitors will be screened upon entry with a list of questions and are required to wear a mask
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free.

Thank you for your help in maintaining a safe environment for our patients, colleagues, and community.

TriStar Mt. Juliet ER

Visitor policy

With the recent surge of COVID-19 hospitalizations both locally and across the state, TriStar Mt. Juliet ER is implementing some additional visitor restrictions. We appreciate everyone’s support and understanding of these measures to prevent the spread of infection and to keep our providers, staff, patients, and community safe.

  • Non-COVID inpatients may have one (1) designated visitor during their stay. New visiting hours are 10:00am – 4:00pm.
  • Emergency room patients are allowed one (1) designated visitor 24 hours a day. ER designated visitors are to wait outside until the patient has been placed in an exam room.
  • Visitors are not permitted for COVID patients.
  • We will maintain our screening process for all visitors and require masks to be worn at all times.
  • The waiting rooms remain closed for visitors.
  • Visitors age 12 or younger are not allowed.

*Considerations will be made based on situational circumstances.*

Thank you for your continued support!

TriStar Skyline Medical Center

Inpatient visitor policy:

6:00am — 6:00pm Inpatients are allowed 1 designated visitor.

  • Visitors must be at least 12 years old.
  • Each visitor will be screened. 
  • Masks are to be worn by visitors at all times

*Exceptions are:

  • Visitors are not permitted in rooms with high-risk patients or COVID positive patients.

Considerations will be made based on situational circumstances

Emergency room visitation policy:

  • Emergency room patients are allowed one (1) designated visitor, 24 hours a day.

Additional visitor information:

  • All patients and visitors will be screened upon entry, required to wear a mask, and an armband indicating they have been screened.
  • Visitors who screen positive at entry will be asked to reschedule their visit until they are symptom-free. We encourage virtual visitation during this time. 

Thank you for your help in maintaining a safe environment for our patients, colleagues, and community.

TriStar Southern Hills Medical Center

Visitor policy:

  • Inpatients may have one (1) visitor at a time during visiting hours of 6:00 a.m. - 8:00 p.m.
  • Emergency room patients are allowed one (1) visitor 24 hours a day.
  • Outpatient surgical patients may have one visitor.
  • Visitors are not permitted for COVID patients.
  • Masks are to be worn by visitors at all times.
  • Visitors age 12 or younger are not allowed.
  • We will continue to screen visitors for COVID symptoms.
  • Considerations will be made based on situational circumstances.

TriStar StoneCrest Medical Center

Visitor policy:

  • All inpatients may have two (2) visitors during visiting hours of 6:00am – 8:00pm.
  • Inpatients who are having spine surgery or joint replacement surgery may have their “Coach” remain overnight.
  • Maternity and NICU
    • Expectant mothers may have two (2) visitors during visitation hours.
    • One overnight visitor will be allowed to remain with a maternity patient.
    • NICU patients may have both parents/or mother + banded designated individual as visitor 24/7.
  • Emergency room patients are allowed two (2) visitors 24 hours a day.
  • Outpatients may have only (1) one visitor.
  • Visitors are not permitted for COVID patients.
  • Masks are to be worn by visitors at all times.
  • The waiting rooms remain closed for visitors.
  • Visitors must be 12 years of age or older.
  • We will continue to screen visitors for COVID symptoms.

Considerations will be made based on situational circumstances.

TriStar Summit Medical Center

*Updated Visitation Policy: Effective Aug 25, 2021*

With the recent surge of COVID-19 hospitalizations both locally and across the state, TriStar Summit is implementing some additional visitor restrictions. We appreciate everyone’s support and understanding of these measures to prevent the spread of infection and to keep our providers, staff, patients, and community safe.

  • Non-COVID inpatients may have one (1) designated visitor during their stay. New visiting hours are 10:00am – 4:00pm.
  • Emergency room patients are allowed one (1) designated visitor 24 hours a day. ER designated visitors are to wait outside until the patient has been placed in an exam room.
  • Two birth partners for laboring mothers, 1 person as patient advocate for pre/post-surgery, end of life or designated support person with a disability.
  • Visitors are not permitted for COVID patients.
  • We will maintain our screening process for all visitors and require masks to be worn at all times.
  • The waiting rooms remain closed for visitors.
  • Visitors age 12 or younger are not allowed.

*Considerations will be made based on situational circumstances.*

Thank you for your continued support!