TriStar Hendersonville serves as Innovation Hub for HCA Healthcare

TriStar Hendersonville Medical Center is at the forefront of efforts to improve healthcare through technology, as one of only two Innovation Hubs for HCA Healthcare’s Department of Care Transformation and Innovation. Innovation Hubs provide a living environment for care process design and testing, developing solutions for some of healthcare’s biggest challenges. Once proven, those solutions can be implemented in hospitals across the HCA Healthcare system. In that way, care team member voices are elevated to identify challenges and build the future of patient-centered care.

Innovative work underway at TriStar Hendersonville includes the development of an artificial intelligence (AI) solution that uses large language models to extract and summarize data from clinical documentation, enabling medical professionals to quickly analyze vast amounts of patient data to support care delivery. This has the potential to help significantly improve the speed and efficiency of medical diagnoses and treatment planning, leading to better outcomes for patients.

TriStar Hendersonville’s Women’s Health Center is serving as a home for the development of HCA Healthcare’s Timpani℠ scheduling and staffing solution, an algorithm-driven technology that produces automated schedules from an expansive selection of inputs, including care team preferences, clinician talent profiles and predictive patient volumes. Timpani can help ensure the right care teams are available to best meet patient needs.

The hospital is also testing AI-powered ambient speech recognition to automate clinical documentation and transcribe clinician-patient conversations into medical notes for review before transferring them to the electronic health record. TriStar Hendersonville’s Emergency Room providers are front and center in piloting this new technology, which has the potential to significantly reduce the time clinicians spend on documentation.