Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information, guidance and resources for our patients
At TriStar Centennial Medical Center, we welcome the opportunity to serve you and your family and are dedicated to ensuring your time at our facility exceeds your expectations. We hope this information is helpful for you and your family members as we strive to meet your healthcare needs.
Patient resources
Online Registration
We know your time is valuable. That's why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That's why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
General visiting hours
Visiting guidelines are in place to protect patients' privacy and provide a restful healing environment while allowing patients the comfort of welcomed visitors. General visiting hours are 9:00am to 9:00pm daily. However, each unit may have its own guidelines for visitation.
Please call (615) 342-1000 regarding visiting hours for specific departments.
Registration locations
TriStar Centennial has six separate registration areas located at TriStar Centennial Tower, TriStar Centennial Imaging Center, TriStar Centennial Women's & Children's Hospital, Women's Health Center, TriStar Parthenon Pavilion and the TriStar Centennial Emergency Room.
Each area has its own hours of operation, registration requirements and contact information.
Ask-A-Nurse
We're here to answer any medical questions you have, like: Are my symptoms normal? Do I need to go to the ER or urgent care? Is my child's fever too high? Are there new treatment options for my chronic condition? Just call our free, 24/7 help line — Ask-A-Nurse.
Need a physician referral?
TriStar MedLine can help. We are available by phone Monday through Friday from 7:00am to 7:00pm CST.
More resources for our patients
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Surgical resources
Whether you are having surgery yourself or a loved one is having surgery, we are here to help make the process as streamlined as possible. Most procedures are eligible for registration, and on the day of surgery, you may also register for surgery text messaging, a service which informs you of your loved one’s progress.
Concierge medicine
At all TriStar Health hospitals, we make sure interactions between patients and physicians have a unique personal touch by offering concierge medicine. It allows patients to call, text or email their healthcare provider to both ask questions and schedule appointments. Unlimited access to personalized healthcare is available at your fingertips for an annual fee.
TriStar Health Ask-A-Nurse
Healthcare concerns can arise at any time. Day or night, we want to be there for you, so our Ask-A-Nurse service allows our expert nurses to be available 24/7 to advise on topics ranging from cardiac care to children’s health to orthopedics and men’s and women’s issues. While they can not officially diagnose conditions, they can provide you peace of mind through informative answers to your questions.