For visitors at TriStar Centennial Medical Center
We welcome visitors and guests to our award-winning hospital. Find helpful information about our visitor's services such as gift shop and food court hours, Wi-Fi access, our campus map, chapel availability and parking guidelines.
Visiting a patient
When you visit a friend or loved one, we want you to have a smooth and pleasant experience. Learn more about our visitor services and policies, including visitor parking, chapel services and other available resources at TriStar Centennial Medical Center.
Visitor resources
Visitor policy
Family members are guests of the hospital and are encouraged to participate as members of the care team to create a familiar caregiving environment and enhance the healing experience. Hospital staff are responsible for the education of all guests (families and visitors) regarding expectations for behavior while visiting patients and for monitoring compliance of these expectations. This would include guidance on visiting a patient in isolation for suspected or actual COVID.
Information for our visitors
We aim to answer some of our visitors' most frequently asked questions.
Tobacco-free policy
To maintain our campus-wide tobacco-free policy, the use of tobacco products is not permitted inside or outside the hospital or in buildings owned by the hospital.
Chapel
Our chapel is a quiet place for reflection, prayer and meditation. It is open 24 hours a day every day and is located on the first floor of TriStar Health Tower. To reach a chaplain, please call (615) 342-3911.
Food court hours
Hospital Tower Food Court — 2300 Patterson Street
- Tower Cafeteria (2nd floor of Hospital Tower)
- Open daily 7:00am to 10:00am and 11:00am to 2:00pm
- Open Monday through Friday, 4:00pm to 7:00pm
- Panera Bread (2nd floor of Hospital Tower)
- Open Monday through Friday, 6:00am to midnight
- Open Saturday and Sunday, 7:00am to 10:00pm
Women's and Children's Food Court — 2221 Murphy Avenue
- Fooda Pop-Up Restaurant (2nd floor of Women's and Children's)
- Hours: Monday through Friday, 11:00am to 1:30pm
- Panera To You (2nd floor of Women's and Children's)
- TriStar Centennial and Panera are partnering to deliver delicious meals three times a day via the Panera app. Be sure to write "WCH" in the special instructions field to order.
- Orders placed by 5:30am, delivered to drop-off by 6:45am
- Orders placed by 10:30am, delivered to drop-off by 11:45am
- Orders placed by 6:30pm, delivered to drop-off by 7:45pm
- TriStar Centennial and Panera are partnering to deliver delicious meals three times a day via the Panera app. Be sure to write "WCH" in the special instructions field to order.
Gift shop
A variety of gifts, flowers, toys, snacks, toiletries and greeting cards are available for purchase at our two gift shop locations:
Lodging
Sometimes you may need to travel and stay in Nashville for treatment or a procedure. To help you plan, we've compiled a list of hotel accommodations in the area.
Wi-Fi access
Complimentary Wi-Fi access is available for patients and visitors.